Entegra Integration
End-to-End Order Management for E-Commerce and Marketplace Sales
CRM Software Integrated with Entegra
Entegra is one of Türkiye’s leading marketplace and e-commerce integration platforms. However, today’s order management extends far beyond online marketplaces and e-commerce websites. Orders received via phone, email, WhatsApp, dealer networks, and other sales channels also need to be managed within the same business process.
Managing orders across disconnected systems creates operational silos, weakens collaboration between departments, and reduces visibility throughout the order lifecycle. At the same time, complex ERP interfaces and manual processes increase operational workload and the risk of costly errors.
Modern businesses need more than an order collection system. They need an enterprise order management platform that controls, standardizes, accelerates, and seamlessly integrates order processing with the entire customer lifecycle.
Unlock the Power of Entegra + ERM CRM Integration
ERM CRM extends Entegra’s powerful order management capabilities by integrating them with enterprise CRM, ERP, and workflow automation. The result is a fully digital, controlled, and end-to-end order management process.
With our ready-to-use integration framework, marketplace orders are automatically transferred into ERM CRM, while orders received via phone, email, WhatsApp, and dealer channels can be created and managed within the same platform. Workflow automation, ERP integration, automatic customer account creation, order automation, and advanced analytics help you manage every order with greater control, efficiency, and visibility.
Entegra consolidates your marketplace orders. ERM CRM unifies and manages all your orders on a single enterprise platform.
What Is Entegra?Entegra is a leading integration platform that consolidates orders from major online marketplaces such as Trendyol, Hepsiburada, and Amazon, as well as e-commerce platforms including Shopify, IdeaSoft, Ticimax, ikas, and T-Soft. It integrates seamlessly with ERP systems, accounting software, shipping providers, and other business applications to automate and streamline order processing.
With the Entegra Integration Solution
Go Beyond Order Management
The Distinct Advantages of
Integration with Entegra
Entegra & ERM CRM: A Unified Platform for Order and Customer Management
Unify All Order Channels on a Single Platform
Marketplace and e-commerce orders received through Entegra are automatically transferred to ERM CRM. Orders from phone, email, WhatsApp, dealer networks, and other sales channels are created directly within ERM CRM. This brings every order together on a single platform, where it follows the same standardized processes and is managed from one central system.
Intelligent Control and Approval Workflows Before ERP Transfer
ERP systems are at the core of operational and accounting processes. However, they do not always provide the most suitable environment for reviewing, updating, and approving orders. Before an order is transferred to the ERP system, ERM CRM checks stock availability, customer credit limits, payment details, customer-specific pricing, and company rules. Approval workflows ensure that each order is reviewed by the right people, every action is recorded, and the order is transferred securely to the ERP system.
Seamless Transition from Order Management to Customer Management
The process does not end once an order is completed. Contact management, customer interactions, activities, tasks, proposals, satisfaction tracking, and new sales opportunities continue to be managed within ERM CRM. This makes order management a natural part of the customer lifecycle and enables your sales teams to generate greater value from existing customers.
Complete Visibility and Advanced Analytics Across Order Processes
The process continues even after an order has been transferred to the ERP system. You can monitor shipping and invoicing status in real time through ERM CRM, ensuring that sales, operations, and management teams work with the same up-to-date information. With advanced analytics and reporting capabilities, you can evaluate order performance, operational processes, and sales trends from a single platform—enabling faster, more informed decision-making.
Enterprise Order Management Infrastructure
Entegra successfully consolidates marketplace and e-commerce orders in a central system. ERM CRM takes this structure further by integrating it with CRM, ERP, and workflow management capabilities to create an enterprise order management infrastructure. This enables you to build a sustainable operating model that not only manages orders, but also controls, standardizes, tracks, and connects them with customer relationship processes.
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to work with us.
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